It's great to hear you have an enthusiastic group! The Core curriculum is organized to follow the sequence of the CO.STARTERS canvas. For instance, the message section of the canvas is influenced by the solution, benefits, and advantages. These are influenced by the problem, alternative and customer, going all the way back to Session [...]
We love hearing when communities complement our program and make it more relevant for your starters. With the Core 2020 version, we’ve made it even easier for you to do so. In your Facilitator workbook, look for the two-circling-arrows symbol in the side column for facilitators notes. (see page 1.12 in the Core 202). [...]
The CO.STARTERS programs follow the CO.STARTERS canvas. Each session leads into the next session and future sessions build on material and concepts covered during the prior weeks. For these reasons, the best experience happens when the course is delivered in the order it was designed.
No worries, there are some guides in your facilitator workbook that will help you. In the side margin where you find the facilitator notes in blue, look for the following symbols: a + sign (See page 1.6 Core 2020 workbook), tells you that this is an important section and should not be skipped. The [...]
Yes, in addition to the email templates, we have other resources that may be helpful to you, such as samples of completed worksheets. Resources can be accessed here.
More and more people today are familiar with Zoom and virtual meetings. However, don't assume everyone in your cohort comes with the same level of knowledge or experience. Spend some time the first week making sure everyone knows the basic skills. This will lessen their anxiety and open them up to an engaging virtual experience. [...]
Facilitators are not expected to provide a make-up session to participants who missed. When a participant misses a session, direct them to review the workbook material and then offer to talk with them via phone or other, to answer any questions and review concepts they find difficult. If you are managing a large cohort, you [...]
The facilitator’s role is to guide participants through CO.STARTERS programs by asking the right questions, drawing on the knowledge in the room, and using available resources and connections in the community to point participants in the right direction. The facilitator works closely with the hosting organization’s staff to ensure a quality program that meets [...]
The number of facilitators needed to deliver an awesome cohort experience depends on a few things: 1) the experience of the facilitator(s), 2) the size and demand of the cohort and 3) the cohort schedule. An ideal cohort size will range from 8-15 participants. A skilled and experienced CO.STARTERS facilitator can handle this size [...]
It's natural to feel this way the first time you are asked a question you can’t answer. It will happen and that’s OK. A facilitator is not expected to know everything. During Session 1, when the cohort sets guidelines, set your own guidelines as a facilitator. Let the cohort know, “I won't have all the [...]